Welcome to Cotton Loomz. These Terms and Conditions govern your use of our website and services. By accessing or using www.cottonloomz.in you agree to comply with and be bound by these Terms and Conditions.

1. Account Registration

To access certain features of the Website, you may be required to register for an account. You agree to:

  • Provide accurate and complete information,
  • Maintain the confidentiality of your login credentials,
  • Be responsible for all activities under your account.

2. Product Descriptions and Availability

We strive to ensure that product details, descriptions, and images are accurate and up to Cotton Loomz offer a curated selection of ethnic and contemporary clothing, including but not limited to kurtis, western tops, sarees, and churidhar materials. We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices without notice.
  • Payments can be made via credit/debit cards, UPI, net banking, wallets, and other methods listed at checkout.
  • Orders will be processed only upon successful payment.

4. Shipping and Delivery

  • We ship across worldwide with standard delivery timelines of 5–10 business days.
  • Delivery time may vary based on your location and other factors beyond our control.
  • Tracking details will be provided once the order is dispatched.

5. Returns and Exchanges

  • No return application will be accepted in case of wrong size ordered. There will be a size chart available for your reference. Make sure to use the chart to order the exact size.
  • Returns with wrong size are only accepted if it’s the company’s delivery mistake.
  • In case of any damaged, defective product delivery, make sure to keep the Items unused, unwashed, and in original condition with all the tags and accessories attached to the original product.
  • During the return of a damaged product make sure to attach a full video from openingthe box till you get all the products out with damage.
  • The video should not be edited, paused, or cut. It should be a continuous video.
  • All the return applications should be made within 24 hours of order received.
  • Certain items (e.g., Sarees, unstitched items, cut materials, customized stitched and customized unstitched materials) will not be returnable.
  • Return shipping charges may apply and will be borne by the customer unless the product is damaged or incorrect.

6. Refund Process

  • Once your return is approved and the item is received by us, we will initiate the refund to your original payment method.
  • Refunds are usually processed within 5–7 business days after receiving the item.

7. Cancellation

  • Orders can be canceled before they are dispatched. Once shipped, cancellations are not allowed.
  • In case of a successful cancellation, the amount will be refunded to the original payment method within 7–10 business days.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Post or transmit any content that is defamatory, obscene, or infringing.
  • Interfere with the operation of the Website or attempt unauthorized access.

9. Intellectual Property

All content on the Website, including logos, product images, text, and graphics, is the intellectual property of Cotton Loomz or its content suppliers. Unauthorized use, reproduction, or distribution is prohibited.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of such websites.

11. Limitation of Liability

To the maximum extent permitted by law, Cotton Loomz shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability
to use the Website or products purchased through it.

12. Indemnification

You agree to indemnify and hold harmless Cotton Loomz from any claims, damages, liabilities, and expenses arising out of your use of the Website or your breach of these
Terms.

13. Modification of Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website after any changes indicates your acceptance of the updated Terms. Please review this page periodically.

14. Termination

We may suspend or terminate your account or access to the Website at our sole discretion, without prior notice, for any conduct that violates these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the
exclusive jurisdiction of the courts of India.